Solutions

• We recognize your customer and their vehicle
• Your guest schedules their service appointment in just four clicks

Our guest-focused phone experience stands alone.

• We understand that managing your phones is a daunting task. We also know that this process has the potential to cause significant issues for your guests when they can’t get through, their call gets dropped, or they can’t get the help that they need. With BLiNK AI, this is not the case.

• We automate up to 70% of your call volume freeing up your call center to focus on guests who need personalized help.

• We even follow up via text message to contact customers who hang up!

Our comprehensive communication and engagement tool handles everything from service due, maintenance reminders, surveys and status updates for your guests.

This intelligent automation reaches your guests in a way that is convenient for them, driving an average of $50,000 per month in service revenue while supporting the critical issue of retention for your dealership.

Capture your customers' attention when it matters most with BLiNK AI's Sales Leads.

Elevate your sales strategy with BLiNK AI's Sales Leads. Engage customers at the perfect moment—during their service appointment booking to secure low-cost, high-quality leads.

This proactive approach ensures your sales team connects with genuinely interested customers, boosting conversion rates. By leveraging this timely interaction, you can significantly improve your sales outcomes.

Introducing ServiceScore, BLiNK AI's latest innovation designed to elevate the guest experience in automotive dealerships

ServiceScore is a sophisticated survey solution sent to customers immediately after their service appointment, capturing real-time feedback and tracking customer satisfaction results.