The BLiNK AI Intelligent Phone Automation system offers unparalleled support for your BDC, streamlining operations and significantly impacting your business growth.
Leading The Automotive Service Department Scheduling Revolution
BLiNK AI is the ultimate powerhouse for dealership scheduling and communication automation. Our AI-driven solutions book more appointments, boost profit margins, enhance retention, elevate CSI scores, and support the critical performance metrics essential to your success.
And we do it better than anyone.
AI Enhanced Scheduling
Automated Web + Phone Scheduler + Service Campaign Manager + Sales Leads + Service Score
BLiNK AI is the leading Customer Engagement Platform for Fixed Operations. We are transforming the guest experience using our cutting-edge, AI-driven service solutions. Experience Higher CSI Scores, Increased Retention, Higher $RO, and Boosted Profit.
Unlock the future of service with BLiNK AI – Elevate every interaction and exceed every expectation.
BLiNK AI Brands
Data-Driven Proof
We provide detailed reporting so you can track key performance metrics and track how our data-driven approach translates into real results for your dealership.
Over
1,000,000
With over 1 million appointments booked, BLiNK AI sets the benchmark for scheduling efficiency.
Up to
%285
The Increase in Appointments, average= 72% increase (schedule throughout the day- not overloaded in the morning, morning wait times drop by 1 hour).
Up to
$183,830
Our dealers experience up to a $183,830 increase in gross revenue. This marks a 68% improvement. BLiNK AI affects your bottom line.
Up to
%70
Our Intelligent Phone Automation solution can handle up to 70% of calls and reduce overall call volume by 50%.
Over
%72
The average increase of appointments booked using our AI-driven scheduling solution. ensures your schedule stays balanced throughout the day, avoiding morning overloads, long wait times and unhappy customers.
Up to
$153,185
The BLiNK AI Service Campaign Manager Conversion yields an impressive 61% conversion rate. We communicate with your guests via text and keep them coming back to your dealership.
Our Services
BLiNK Al is the sole fixed ops solution that simplifies and enhances customer service. Our web and phone scheduling solutions seamlessly integrate convenience with profitability, setting your dealership apart in the market.
Automated Web Scheduler
Unlike anything else on the market, our automated AI-driven web scheduling technology is positioned as the next great disruptor in today’s ultra-competitive market.
We recognize your customer and their vehicle
Your guest schedules their service appointment in just four clicks
Because we understand the customer journey we convert better than any other option on the market
Intelligent Phone Automation
Our guest-focused phone experience stands alone.
We understand that managing your phones is a daunting task. We also know that this process has the potential to cause significant issues for your guests when they can’t get through, their call gets dropped, or they can’t get the help that they need. With BLiNK AI, this is not the case.
We automate up to 70% of your call volume freeing up your call center to focus on guests who need personalized help.
We even follow up via text message to contact customers who hang up!
Service Due Campaign Manager
Our comprehensive communication and engagement tool handles everything from service due, maintenance reminders, surveys and status updates for your guests.
This intelligent automation reaches your guests in a way that is convenient for them, driving an average of $50,000 per month in service revenue while supporting the critical issue of retention for your dealership.
Sales Leads
Capture your customers' attention when it matters most with BLiNK AI's Sales Leads.
Elevate your sales strategy with BLiNK AI's Sales Leads. Engage customers at the perfect moment—during their service appointment booking to secure low-cost, high-quality leads.
This proactive approach ensures your sales team connects with genuinely interested customers, boosting conversion rates. By leveraging this timely interaction, you can significantly improve your sales outcomes.
Service Score
Introducing Surveys, the latest addition to the BLiNK AI platform, designed to follow your customer through every touchpoint of their dealer service department interactions.
By continuing the engagement post-service, we collect valuable feedback about their experience, helping you gauge satisfaction levels and address any issues efficiently. Our rating system and analytics provide real-time insights into your service department’s day-to-day operations, ensuring you can enhance customer satisfaction and mitigate negative outcomes effectively.
Automated Web Scheduler
Automated Web Scheduler
Unlike anything else on the market, our automated AI-driven web scheduling technology is positioned as the next great disruptor in today’s ultra-competitive market.
We recognize your customer and their vehicle
Your guest schedules their service appointment in just four clicks
Because we understand the customer journey we convert better than any other option on the market
Intelligent Phone Automation
Intelligent Phone Automation
Our guest-focused phone experience stands alone.
We understand that managing your phones is a daunting task. We also know that this process has the potential to cause significant issues for your guests when they can’t get through, their call gets dropped, or they can’t get the help that they need. With BLiNK AI, this is not the case.
We automate up to 70% of your call volume freeing up your call center to focus on guests who need personalized help.
We even follow up via text message to contact customers who hang up!
Service Due Campaign Manager
Service Due Campaign Manager
Our comprehensive communication and engagement tool handles everything from service due, maintenance reminders, surveys and status updates for your guests.
This intelligent automation reaches your guests in a way that is convenient for them, driving an average of $50,000 per month in service revenue while supporting the critical issue of retention for your dealership.
Sales Leads
Sales Leads
Capture your customers' attention when it matters most with BLiNK AI's Sales Leads.
Elevate your sales strategy with BLiNK AI's Sales Leads. Engage customers at the perfect moment—during their service appointment booking to secure low-cost, high-quality leads.
This proactive approach ensures your sales team connects with genuinely interested customers, boosting conversion rates. By leveraging this timely interaction, you can significantly improve your sales outcomes.
Service Score
Service Score
Introducing Surveys, the latest addition to the BLiNK AI platform, designed to follow your customer through every touchpoint of their dealer service department interactions.
By continuing the engagement post-service, we collect valuable feedback about their experience, helping you gauge satisfaction levels and address any issues efficiently. Our rating system and analytics provide real-time insights into your service department’s day-to-day operations, ensuring you can enhance customer satisfaction and mitigate negative outcomes effectively.
BDC, Dealer Group, OEM
Dealer Groups
Elevate your dealer group with BLiNK AI's advanced solutions, designed to streamline operations and boost profitability across all locations.
OEMs
BLiNK AI’s high-impact solutions remove friction, enhance guest experience, and empower your dealerships in a consistent and powerful way.
testimonials
From Our Dealers
“This is an awesome addition to our business. Our service appointments increased tremendously, and our customer satisfaction has never been higher. I would recommend BLiNK AI to anyone looking to improve their service business."
“BLiNK AI has proven to be an invaluable ally from the very beginning. Our online appointment capture rate skyrocketed from less than 10% to nearly 45%. Additionally, we experienced a substantial reduction in inbound phone calls, with an average decrease of 500 calls per month.”
“Our rep is fantastic! Always quick to help when needed. Support staff is also spot on when needed after hours or on weekends! Great team!”
Our Mission
To lead the automotive industry into a new era of efficiency and profitability. BLiNK AI is transforming the customer experience using our cutting-edge technologies that revolutionize operations, maximize efficiency, drive sustainable growth, and create customers for life.
