Leading The Automotive Service Department Scheduling Revolution

BLiNK AI is the ultimate powerhouse for dealership scheduling and communication automation. Our AI-driven solutions book more appointments, boost profit margins, enhance retention, elevate CSI scores, and support the critical performance metrics essential to your success.

​​​​​​​And we do it better than anyone.

AI Enhanced Scheduling

Automated Web + Phone Scheduler + Service Campaign Manager + Sales Leads + Service Score

BLiNK AI is the leading Customer Engagement Platform for Fixed Operations. We are transforming the guest experience using our cutting-edge, AI-driven service solutions. Experience Higher CSI Scores, Increased Retention, Higher $RO, and Boosted Profit.
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Unlock the future of service with BLiNK AI – Elevate every interaction and exceed every expectation.

BLiNK AI Brands

Data-Driven Proof

We provide detailed reporting so you can track key performance metrics and track how our data-driven approach translates into real results for your dealership.

Over

1,000,000

With over 1 million appointments booked, BLiNK AI sets the benchmark for scheduling efficiency.

Up to

%285

The Increase in Appointments, average= 72% increase (schedule throughout the day- not overloaded in the morning, morning wait times drop by 1 hour).

Up to

$183,830

Our dealers experience up to a $183,830 increase in gross revenue. This marks a 68% improvement. BLiNK AI affects your bottom line.

Up to

%70

Our Intelligent Phone Automation solution can handle up to 70% of calls and reduce overall call volume by 50%.

Over

%72

The average increase of appointments booked using our AI-driven scheduling solution. ensures your schedule stays balanced throughout the day, avoiding morning overloads, long wait times and unhappy customers.

Up to

$153,185

The BLiNK AI Service Campaign Manager Conversion yields an impressive 61% conversion rate. We communicate with your guests via text and keep them coming back to your dealership.

Our Services

BLiNK Al is the sole fixed ops solution that simplifies and enhances customer service. Our web and phone scheduling solutions seamlessly integrate convenience with profitability, setting your dealership apart in the market.

Automated Web Scheduler

Intelligent Phone Automation

Service Due Campaign Manager

Sales Leads

Service Score

Automated Web Scheduler

  • Unlike anything else on the market, our automated AI-driven web scheduling technology is positioned as the next great disruptor in today’s ultra-competitive market.

    • We recognize your customer and their vehicle

    • Your guest schedules their service appointment in just four clicks

  • Because we understand the customer journey we convert better than any other option on the market

Intelligent Phone Automation

  • Our guest-focused phone experience stands alone.

    • We understand that managing your phones is a daunting task. We also know that this process has the potential to cause significant issues for your guests when they can’t get through, their call gets dropped, or they can’t get the help that they need. With BLiNK AI, this is not the case.

    • We automate up to 70% of your call volume freeing up your call center to focus on guests who need personalized help.

    • We even follow up via text message to contact customers who hang up!

Service Due Campaign Manager

  • Our comprehensive communication and engagement tool handles everything from service due, maintenance reminders, surveys and status updates for your guests.

  • This intelligent automation reaches your guests in a way that is convenient for them, driving an average of $50,000 per month in service revenue while supporting the critical issue of retention for your dealership.

Sales Leads

  • Capture your customers' attention when it matters most with BLiNK AI's Sales Leads.

  • Elevate your sales strategy with BLiNK AI's Sales Leads. Engage customers at the perfect moment—during their service appointment booking to secure low-cost, high-quality leads.

  • This proactive approach ensures your sales team connects with genuinely interested customers, boosting conversion rates. By leveraging this timely interaction, you can significantly improve your sales outcomes.

Service Score

  • Introducing Surveys, the latest addition to the BLiNK AI platform, designed to follow your customer through every touchpoint of their dealer service department interactions.

  • By continuing the engagement post-service, we collect valuable feedback about their experience, helping you gauge satisfaction levels and address any issues efficiently. Our rating system and analytics provide real-time insights into your service department’s day-to-day operations, ensuring you can enhance customer satisfaction and mitigate negative outcomes effectively.

Automated Web Scheduler

Automated Web Scheduler

  • Unlike anything else on the market, our automated AI-driven web scheduling technology is positioned as the next great disruptor in today’s ultra-competitive market.

    • We recognize your customer and their vehicle

    • Your guest schedules their service appointment in just four clicks

  • Because we understand the customer journey we convert better than any other option on the market

Intelligent Phone Automation

Intelligent Phone Automation

  • Our guest-focused phone experience stands alone.

    • We understand that managing your phones is a daunting task. We also know that this process has the potential to cause significant issues for your guests when they can’t get through, their call gets dropped, or they can’t get the help that they need. With BLiNK AI, this is not the case.

    • We automate up to 70% of your call volume freeing up your call center to focus on guests who need personalized help.

    • We even follow up via text message to contact customers who hang up!

Service Due Campaign Manager

Service Due Campaign Manager

  • Our comprehensive communication and engagement tool handles everything from service due, maintenance reminders, surveys and status updates for your guests.

  • This intelligent automation reaches your guests in a way that is convenient for them, driving an average of $50,000 per month in service revenue while supporting the critical issue of retention for your dealership.

Sales Leads

Sales Leads

  • Capture your customers' attention when it matters most with BLiNK AI's Sales Leads.

  • Elevate your sales strategy with BLiNK AI's Sales Leads. Engage customers at the perfect moment—during their service appointment booking to secure low-cost, high-quality leads.

  • This proactive approach ensures your sales team connects with genuinely interested customers, boosting conversion rates. By leveraging this timely interaction, you can significantly improve your sales outcomes.

Service Score

Service Score

  • Introducing Surveys, the latest addition to the BLiNK AI platform, designed to follow your customer through every touchpoint of their dealer service department interactions.

  • By continuing the engagement post-service, we collect valuable feedback about their experience, helping you gauge satisfaction levels and address any issues efficiently. Our rating system and analytics provide real-time insights into your service department’s day-to-day operations, ensuring you can enhance customer satisfaction and mitigate negative outcomes effectively.

BDC, Dealer Group, OEM

BDCs

The BLiNK AI Intelligent Phone Automation system offers unparalleled support for your BDC, streamlining operations and significantly impacting your business growth.

Dealer Groups

Elevate your dealer group with BLiNK AI's advanced solutions, designed to streamline operations and boost profitability across all locations.

OEMs

BLiNK AI’s high-impact solutions remove friction, enhance guest experience, and empower your dealerships in a consistent and powerful way.

testimonials

From Our Dealers

“This is an awesome addition to our business. Our service appointments increased tremendously, and our customer satisfaction has never been higher. I would recommend BLiNK AI to anyone looking to improve their service business."

Ernie Swords
Fixed Ops Director, Lexus of Greenville

“BLiNK AI has proven to be an invaluable ally from the very beginning. Our online appointment capture rate skyrocketed from less than 10% to nearly 45%. Additionally, we experienced a substantial reduction in inbound phone calls, with an average decrease of 500 calls per month.”

Chris Arias
Fixed Ops Marketing Mgr, Motor City Lexus

“Our rep is fantastic! Always quick to help when needed. Support staff is also spot on when needed after hours or on weekends! Great team!”

David Andersen
Director of Fixed Ops, Toyota of El Cajon

Our Mission

To lead the automotive industry into a new era of efficiency and profitability. BLiNK AI is transforming the customer experience using our cutting-edge technologies that revolutionize operations, maximize efficiency, drive sustainable growth, and create customers for life.