Control Service Revenue.

Every touchpoint. Consistent results.

Right now, there’s a customer trying to book service at your dealership. Make it easy or lose them — and the revenue.

Informational collage: two people handshake in a car showroom with floating KPI cards (Scheduling, Voice AI, Telematics, Revenue) around them

Pipeline

Three Connected Stages

Each one handles a different part of the revenue cycle. Together, they turn every opportunity into a booked appointment.

Create

Telematics turns vehicle signals into outreach before customers even think to call.

Capture

Voice and Scheduling solutions make sure nothing falls through the cracks.

Convert

Outreach AI and Conversation Hub guide every lead to a booked RO automatically.

Platform

One system with five solutions

BLiNK AI isn’t a single tool. It’s a connected revenue engine built specifically for Fixed Ops. Every solution works on its own. Together, they run your entire service pipeline.

BLiNK AI — Solutions
Voice
Every inbound call answered, handled, and converted — without a human on hold.
Scheduling
Online scheduling that converts browsers into booked appointments automatically.
Messaging
Proactive AI outreach that brings declined repairs and overdue customers back in.
Telematics
Vehicle health signals turned into booked ROs before the customer even calls.
CSI Management
Every post-visit follow-up handled. Every score captured. No survey left behind.
Voice AI
Call analytics · IVR · Voicemails
See Voice AI
Total calls
847
This month
Unique callers
631
Avg duration
2m 14s
AI handled
70%
Automated
Daily call volumeLast 30 days
Call breakdown
Appointments58%
Inquiries24%
Complaints10%
Other8%
Scheduling
Appointments · Calendar · Online booking
See Scheduling
Today
18
Appointments
This week
94
Across all advisors
Online bookings
61%
Via scheduler
Today's appointments18 total
8:00 AM
2022 Pilot
Oil change + rotation
Quick Svc
9:15 AM
2020 MDX
Brake inspection
Other Svc
10:30 AM
2023 RDX
Telematics follow-up
Other Svc
11:00 AM
2019 TLX
Recall service
Recall
Week view
M
T
W
T
F
S
S
1
A.Z. 8:00
C.W.
2
W.S.
C.H.
3
L.O.
C.B.
4
M.H.
5
L.E.
6
7
Messaging
Outreach AI · Conversation Hub
See Messaging
Campaigns
12
Active
Customers reached
1,240
Appts booked
183
Open convos
65
Live now
Live conversations65 open
JM
J. Morris
Your vehicle is due for service...
Autopilot
SR
S. Rivera
Appointment confirmed for Thursday
Active
KL
K. Larson
Declined repair reminder sent
Autopilot
TP
T. Patel
How was your service visit?
Survey
Campaign runsThis month
Recall
Open recall outreach
8/8
Telematics
Vehicle alert follow-up
17/22
Targeted
Overdue service
0/8
Abandoned
Scheduler drop-off
1/1
Telematics
Vehicle signals · Alerts · Conversion funnel
See Telematics
Alerts processed
86
Vehicle signals
Customers contacted
22
Appointments booked
10
$XX,XXX revenue
Conversion funnel
86
Alerts received
Vehicle signals
32
Vehicles matched
Linked to profiles
22
Customers reached
Outreach delivered
10
Appointments booked
Converted to ROs
Funnel visual
86 alerts
32 matched
22 reached
10 booked
CSI Management
Service Pulse · Surveys · Score tracking
See CSI Management
Surveys sent
214
This month
Response rate
68%
↑ vs prior month
Avg score
4.6/5
Recent submissions
★★★★★
R.O. #12363Submitted
★★★★★
R.O. #12362Submitted
★★★★☆
R.O. #12347Submitted
★☆☆☆☆
R.O. #12385Needs review
★★★★★
R.O. #12336Submitted
Score breakdown
Communication4.8
Advisor quality4.7
Wait time4.2
Overall experience3.9

System

What runs underneath every booked appointment

Every appointment that gets booked has a story behind it. A call that got answered. A customer who got a reminder. A vehicle signal that triggered outreach. A QR scan that became a booking.

BLiNK AI is the system that makes all of it happen consistently, automatically, without depending on your best advisor being in the right place at the right time.

  • Calls answered automatically
  • Customers reminded before they forget
  • Revenue attributed back to source

Results

The numbers speak for themselves

BLiNK AI delivers measurable impact across every dealership. These aren’t projections. They’re what happens when you automate the entire service pipeline.

$183,830

average gross revenue increase per dealership

72%

average increase in appointments booked

285%

average increase in total appointment volume