Outreach AI
From service-due reminders to inspection follow-ups, Outreach AI finds service opportunities and turns them into booked appointments.
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Outreach AI: Turn Customer and Vehicle Data Into Booked Service Appointments
Dealership marketing still relies on static lists and one-time promotions, even though valuable service demand already exists inside your DMS, telematics signals, inspection data, and lifecycle milestones. When that information sits in disconnected systems, service opportunities don’t turn into scheduled work.
Outreach AI replaces one-off campaigns with a system that continuously reviews your customer and vehicle data, identifies who is due or overdue for service, and sends personalized outreach with direct booking links. The result is simple: more booked appointments and fewer missed opportunities sitting in your database.
How Outreach AI Turns Data Into Booked Appointments
Brings Your Service Data Together
Outreach AI connects your DMS records, vehicle history, telematics alerts, inspection results, lifecycle timing, and OEM lists into one clear view so nothing gets overlooked.
Identifies Who Needs Service
It continuously reviews your data to find customers who are due, overdue, or have deferred recommended work, including inspection findings and warranty milestones.
Sends Personalized Messages with Direct Booking
Customers receive timely, personalized outreach with SmartLink™ scheduling built in, making it easy to book service in one click.
Measures Revenue Impact
With Outreach AI, you can see how many appointments were scheduled, which services were booked, and how it impacts RO volume across your store or group.
Turn Dormant Data Into Booked Service Appointments
Many dealerships have customers who are due for service, overdue for maintenance, or sitting on deferred recommendations — but without consistent follow-up, those appointments never get scheduled.
Outreach AI brings together your customer records, vehicle history, telematics alerts, and inspection data to make sure those service needs turn into booked appointments.
Dealerships use Outreach AI to:
- Book more appointments from due and overdue customers
- Make it easier for customers to schedule service
- Capture high-value repair work that might otherwise be missed
- Maintain consistent follow-up across single stores or dealer groups
The result is a fuller schedule, steadier RO volume, and fewer service opportunities left sitting in your database.
Connect Your Phones, Alerts, and Service Data in One System
Outreach AI can run on its own or alongside other Blink AI solutions, connecting the systems that already support your service operation.
It works with:
- AI-powered phone coverage that captures inbound service calls
- Telematics alerts that identify connected vehicle service needs
- Inspection results that highlight recommended work
- Multi-store workflows through Engagement Hub
When these tools work together, inbound calls, service alerts, and inspection findings all lead to one outcome — booked service appointments and a more predictable service schedule.
Built for Dealer Groups and OEM Programs That Demand Consistency and Scale
Outreach AI gives dealer groups and OEM programs clear visibility into how service demand turns into booked appointments across every store.
You can see:
- How many appointments are being scheduled
- Which services are getting booked
- How follow-up impacts RO volume
- How consistently each store is performing
With centralized reporting and standardized follow-up, every rooftop operates from the same playbook — without adding headcount